Terms and Conditions
Terms and Conditions of technical support services for Lightera Equipment and Software
We believe that our relationship with the customer begins even before they acquire a solution. It means knowing your reality, your needs and struggles to propose the best infrastructure for each case. Therefore, together with our customers, we design the pre-project, monitor the installation process and the tests for the warranty. In addition to this monitoring, we offer 24×7 support so that at no time is the customer unattended, service by WhatsApp or by technicians from our units.
Our intention is to serve the customer before, during and after a network is operational.
Contact us and ask any questions you may have.