Américas Ásia África Europa

Suporte

Customer support from the design of the network, until after its operation

Lightera Support

We believe that our relationship with the customer begins even before they acquire a solution. It means knowing your reality, your needs and struggles to propose the best infrastructure for each case. Therefore, together with our customers, we design the pre-project, monitor the installation process and the tests for the warranty. In addition to this monitoring, we offer 24×7 support so that at no time is the customer unattended, service by WhatsApp or by technicians from our units.
Our intention is to serve the customer before, during and after a network is operational.

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Technical Support for you

Open technical tickets for your Lightera products and check their status. You can also access our support center

Always helping you

Lightera’s Premium Professional Services

We encompass a series of services to facilitate your operation and performance, giving you complete peace of mind to dedicate yourself to what really matters to you, your business.

Any questions? Reach out to us

Contact us and ask any questions you may have.